Frequently Asked Questions
Everything you need to know about shopping at the SFMOMA Museum Store.
Where does my purchase go?
Every purchase supports SFMOMA's exhibitions and education programs. When you shop with us, you are directly supporting the arts and our local community.
What is your return policy?
We accept returns within 30 days of purchase for most items in their original, unused condition. Please note that sale items and certain limited-edition pieces may be final sale.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Do SFMOMA members receive a discount?
Yes! SFMOMA members receive a 10% discount on most items. Simply log in to your account or enter your membership ID at checkout to apply the savings.
Are your products authentic?
Absolutely. We work directly with artists, designers, and authorized distributors to ensure that every item in our store is authentic and of the highest quality.